“Disaster recovery plan” sounds like something only large companies need. The small-business version is much simpler than it sounds, and having even a basic one written down beats improvising during an actual crisis.
Know where your backups actually are
Not “I think we have backups somewhere” — know specifically where they’re stored, how recent they are, and how to actually restore one, before you need it under pressure.
Keep a list of who has access to what
Hosting account, domain registrar, WordPress admin, email — write down who has login access to each. If the person who normally handles this is unavailable when something breaks, you don’t want to be locked out too.
Have one place to check for host-side status
Knowing where to check whether an outage is on your host’s end or something specific to your site saves a lot of wasted troubleshooting time in the first ten minutes of a problem.
Know who to actually contact
A real support contact, not just a generic ticket queue with no urgency. This is one of the more overlooked reasons real human support matters more than it seems like it should, day to day.
None of this takes more than twenty minutes to put together, and it turns a crisis into a checklist instead of a scramble.